Terms of Service

1. GENERAL INFORMATION

1.1 PASCAL SERVICES

These Terms of Service (these "Terms") contain the general terms and conditions on which Pascal ("Pascal", "Company", "Service Provider" or "Platform") supplies, and under which users may access and use, the content, products and/or services available via the www.pascalai.co website (the "Website"), through applications distributed for use on mobile devices (the "Apps") or via other delivery methods (the Website and such content, products, services are collectively referred to herein as the "Service" or "Services").

The Service provides artificial intelligence-powered video dubbing and translation capabilities, allowing users to process, translate, and dub video content into multiple languages through advanced machine learning algorithms and natural language processing technology.

1.2 BINDING AGREEMENT

These Terms constitute a legally binding agreement between you ("User", "you", "your") and Pascal. By accessing, browsing, or using the Service in any manner, you acknowledge that you have read, understood, and agree to be bound by these Terms and all applicable laws and regulations. If you do not agree to these Terms, you must not access or use the Service.

1.3 INCORPORATION OF ADDITIONAL TERMS

These Terms incorporate by reference Pascal's Privacy Policy, Community Guidelines, Acceptable Use Policy, and any additional terms and conditions that may apply to specific features or services offered by Pascal (collectively, "Additional Terms"). All such Additional Terms are hereby incorporated into these Terms by reference.

1.4 MODIFICATIONS TO TERMS

Pascal reserves the right, at its sole discretion, to modify, update, or replace these Terms at any time. Material changes will be communicated to users through email notification, in-app notifications, or prominent notices on the Website. Users are responsible for reviewing these Terms periodically for changes. Continued use of the Service after the effective date of any modifications constitutes acceptance of the modified Terms.

1.5 EFFECTIVE DATE AND VERSION CONTROL

These Terms are effective as of the date last updated above and replace all previous versions. Pascal maintains version control of these Terms and users may request access to previous versions by contacting customer support.

2. DESCRIPTION OF SERVICE AND PLATFORM CAPABILITIES

2.1 CORE FUNCTIONALITY

Pascal provides a comprehensive artificial intelligence-powered video dubbing and translation platform that enables users to:

• Upload video content for processing through advanced AI algorithms
• Translate spoken content in videos to multiple target languages
• Generate dubbed audio tracks using synthetic voice technology
• Synchronize dubbed audio with original video content
• Download processed video files with translated and dubbed audio
• Access analytics and usage statistics related to processing activities
• Manage user accounts and preferences through intuitive dashboard interfaces

2.2 ARTIFICIAL INTELLIGENCE TECHNOLOGY

The Service utilizes proprietary and third-party artificial intelligence technologies, including but not limited to:

• Natural language processing for speech recognition and transcription
• Machine translation algorithms for cross-language content conversion
• Voice synthesis and cloning technologies for audio generation
• Audio processing and synchronization systems
• Video analysis and processing capabilities
• Machine learning models for quality enhancement and optimization

2.3 SUPPORTED FORMATS AND SPECIFICATIONS

Pascal supports various video and audio formats, resolution specifications, and file size limitations as detailed in the Service documentation. These specifications may change based on technological improvements and service capacity considerations.

2.4 SERVICE TIERS AND FEATURE AVAILABILITY

2.4.1 Free Tier Services

Pascal offers a free tier of service that includes basic video dubbing capabilities with certain limitations including but not limited to:

• Monthly processing time limits
• Maximum file size restrictions
• Limited concurrent processing capabilities
• Standard processing priority
• Basic customer support access
• Watermarked output content (where applicable)

2.4.2 Premium Subscription Services

Premium subscription tiers offer enhanced capabilities including:

• Increased processing time allowances
• Higher file size limits and resolution support
• Priority processing queues
• Advanced AI model access
• Enhanced voice quality and customization options
• Commercial use licensing
• Priority customer support
• Analytics and reporting features
• API access for enterprise integration

2.5 SERVICE AVAILABILITY AND GEOGRAPHIC RESTRICTIONS

Pascal strives to provide global service availability, however, certain features or the entire Service may be restricted or unavailable in specific geographic regions due to:

• Local laws and regulations
• Licensing restrictions
• Technical infrastructure limitations
• Compliance requirements
• Government directives or sanctions

Users are responsible for ensuring their use of the Service complies with applicable local laws and regulations in their jurisdiction.

3. USER ELIGIBILITY AND ACCOUNT REQUIREMENTS

3.1 AGE REQUIREMENTS

3.1.1 Minimum Age

Users must be at least thirteen (13) years of age to access and use the Service. Users between the ages of 13 and 18 (or the age of majority in their jurisdiction) may only use the Service with the consent and supervision of a parent or legal guardian.

3.1.2 Parental Consent

For users under 18, the consenting parent or guardian agrees to be bound by these Terms and assumes full responsibility for the minor's use of the Service, including all charges, fees, and liabilities arising from such use.

3.2 ACCOUNT REGISTRATION AND VERIFICATION

3.2.1 Registration Requirements

To access certain features of the Service, users must create an account by providing:

• Valid email address
• Secure password meeting platform requirements
• Username and profile information
• Acceptance of these Terms and Privacy Policy
• Verification of age and eligibility requirements

3.2.2 Information Accuracy

Users represent and warrant that all information provided during registration and thereafter is accurate, complete, and current. Users agree to promptly update account information to maintain accuracy.

3.2.3 Verification Procedures

Pascal may require additional verification procedures for certain account types or service tiers, including but not limited to:

• Email verification
• Phone number verification
• Identity document verification
• Business registration verification for commercial accounts
• Payment method verification

3.3 ACCOUNT SECURITY AND RESPONSIBILITY

3.3.1 Password Security

Users are solely responsible for maintaining the confidentiality and security of their account credentials, including passwords and authentication tokens. Users agree to:

• Create strong, unique passwords
• Enable two-factor authentication when available
• Promptly notify Pascal of any suspected unauthorized access
• Take reasonable measures to prevent unauthorized account use

3.3.2 Account Activity Monitoring

Users are responsible for all activities occurring under their account, whether authorized or unauthorized. Pascal may monitor account activity for security purposes and compliance with these Terms.

3.4 PROHIBITED ACCOUNT ACTIVITIES

Users may not:

• Create multiple accounts to circumvent service limitations or restrictions
• Share account credentials with third parties
• Use automated means to create accounts
• Impersonate other individuals or entities
• Provide false or misleading registration information
• Transfer or sell accounts without express written consent from Pascal

4. USER CONTENT, INTELLECTUAL PROPERTY, AND CONTENT RESPONSIBILITY

4.1 DEFINITIONS AND SCOPE

4.1.1 User Content Definition

"User Content" means all content, including but not limited to videos, audio files, images, text, data, and any other materials uploaded, submitted, transmitted, or otherwise made available through the Service by users.

4.1.2 Content Categories

User Content includes:

• Original content created by users
• Content licensed from third parties
• Content sourced from public platforms with appropriate permissions
• Derivative works created using the Service
• Metadata and associated information

4.2 INTELLECTUAL PROPERTY OWNERSHIP AND LICENSING

4.2.1 User Retention of Rights

Users retain all intellectual property rights in their original User Content. By uploading User Content to the Service, users do not transfer ownership of such content to Pascal.

4.2.2 License Grant to Pascal

By uploading User Content, users grant Pascal a non-exclusive, worldwide, royalty-free, sublicensable license to:

• Use, reproduce, and process User Content solely for the purpose of providing the Service
• Create derivative works (such as translations and dubbed versions) as requested by users
• Store and transmit User Content through Pascal's systems and infrastructure
• Display User Content back to users through the Service interface
• Perform technical operations necessary for service functionality

4.2.3 License Limitations

The license granted to Pascal is limited to:

• Activities directly related to providing the requested services
• Technical operations necessary for platform functionality
• Compliance with legal requirements and law enforcement requests
• Protection of Pascal's rights and interests as permitted by law

Pascal will not use User Content for marketing, advertising, or promotional purposes without express user consent.

4.3 CONTENT RESPONSIBILITY AND LEGAL COMPLIANCE

4.3.1 User Responsibility

Users are solely and exclusively responsible for ensuring they have all necessary rights, permissions, licenses, and legal authority to:

• Upload and process any User Content through the Service
• Create derivative works and translations of such content
• Grant the licenses specified in these Terms
• Distribute and use the resulting processed content

4.3.2 Rights Verification Requirements

Before uploading any User Content, users must verify they possess:

• Ownership rights or valid licenses for all video content
• Rights to underlying audiovisual works, including cinematography and visual elements
• Music and sound recording licenses for all audio content
• Performance rights for any individuals appearing in video content
• Trademark permissions for any branded content or logos
• Rights of publicity for any recognizable individuals featured

4.3.3 Third-Party Platform Compliance

When using content sourced from third-party platforms (including but not limited to YouTube, Vimeo, TikTok, Instagram, or other video hosting services), users acknowledge and agree that:

• They are solely responsible for compliance with such platforms' terms of service
• They have obtained all necessary permissions for downloading and modifying content
• Pascal assumes no responsibility for violations of third-party platform policies
• Users will defend and indemnify Pascal against any claims arising from third-party content use

4.4 CONTENT RESTRICTIONS AND PROHIBITED MATERIALS

4.4.1 Prohibited Content Categories

Users may not upload, submit, or process content that:

• Violates any applicable laws, regulations, or court orders
• Infringes copyrights, trademarks, patents, or other intellectual property rights
• Violates rights of privacy, publicity, or other personal rights
• Contains defamatory, libelous, or slanderous material
• Includes obscene, pornographic, or sexually explicit content
• Promotes violence, hatred, or discrimination against individuals or groups
• Contains threats, harassment, or cyberbullying
• Includes malware, viruses, or other harmful code
• Constitutes spam or unsolicited commercial communications
• Violates export control or sanctions regulations

4.4.2 Child Safety Protection

Pascal maintains zero tolerance for content that:

• Exploits, endangers, or harms minors in any way
• Contains child sexual abuse material
• Facilitates inappropriate contact with minors
• Promotes harmful activities targeting children

4.4.3 Misinformation and Harmful Content

Users may not upload content that:

• Spreads false or misleading information about health, safety, or public welfare
• Promotes dangerous or illegal activities
• Contains instructions for creating weapons or harmful substances
• Facilitates fraud, scams, or financial crimes

4.5 CONTENT MONITORING AND ENFORCEMENT

4.5.1 Monitoring Rights

Pascal reserves the right, but assumes no obligation, to:

• Monitor, review, and analyze User Content for compliance with these Terms
• Use automated systems and artificial intelligence for content screening
• Investigate reports of policy violations
• Cooperate with law enforcement and regulatory agencies

4.5.2 Content Removal and Account Actions

Pascal may, at its sole discretion:

• Remove or disable access to violating User Content
• Suspend or terminate user accounts
• Report illegal activities to appropriate authorities
• Retain records of violations for enforcement purposes

4.5.3 Appeal Process

Users may appeal content removal or account actions through Pascal's designated appeal process, which includes:

• Written explanation of the disputed action
• Opportunity to provide additional context or evidence
• Review by Pascal's content moderation team
• Final determination communicated within reasonable timeframes

5. COPYRIGHT PROTECTION AND DMCA COMPLIANCE

5.1 DIGITAL MILLENNIUM COPYRIGHT ACT COMPLIANCE

Pascal respects intellectual property rights and complies with the Digital Millennium Copyright Act of 1998 (the "DMCA") and other applicable copyright laws.

5.2 COPYRIGHT INFRINGEMENT NOTIFICATION

5.2.1 DMCA Takedown Procedure

Copyright owners who believe their work has been infringed may submit a DMCA takedown notice containing:

• Physical or electronic signature of the copyright owner or authorized agent
• Identification of the copyrighted work claimed to have been infringed
• Identification of the allegedly infringing material and its location on the Service
• Contact information including address, telephone number, and email address
• Statement of good faith belief that the use is not authorized
• Statement under penalty of perjury that the notification is accurate

5.2.2 Designated Copyright Agent

DMCA notices should be sent to Pascal's designated Copyright Agent at: https://pascalai.co/contact

5.3 COUNTER-NOTIFICATION PROCEDURE

Users whose content has been removed may submit a counter-notification if they believe the removal was mistaken or unauthorized. Counter-notifications must include:

• Physical or electronic signature of the user
• Identification of the removed material and its former location
• Statement under penalty of perjury of good faith belief that removal was mistaken
• User's contact information and consent to federal court jurisdiction

5.4 REPEAT INFRINGER POLICY

Pascal maintains a policy of terminating accounts of users who are determined to be repeat copyright infringers under appropriate circumstances.

6. PAYMENT TERMS, BILLING, AND SUBSCRIPTION MANAGEMENT

6.1 SUBSCRIPTION PLANS AND PRICING

6.1.1 Service Tiers

Pascal offers multiple subscription tiers with varying features, usage limits, and pricing structures:

• Free Tier: Basic functionality with usage limitations
• Standard Subscription: Enhanced features and increased usage allowances
• Professional Subscription: Advanced capabilities and priority support
• Enterprise Plans: Customized solutions with dedicated account management

6.1.2 Pricing Structure

Subscription fees are based on:

• Selected service tier and feature set
• Usage volume and processing requirements
• Billing cycle preferences (monthly, annual)
• Geographic location and applicable taxes

6.2 PAYMENT PROCESSING AND BILLING

6.2.1 Payment Methods

Pascal accepts various payment methods including:

• Credit and debit cards (Visa, MasterCard, American Express, Discover)
• Digital payment services (PayPal, Apple Pay, Google Pay)
• Bank transfers and ACH payments for enterprise accounts
• Cryptocurrency payments (where legally permitted)

6.2.2 Third-Party Payment Processors

Payments are processed through reputable third-party payment processors including Stripe, PayPal, and others. By providing payment information, users authorize Pascal and its payment processors to charge applicable fees.

6.2.3 Payment Authorization

Users authorize Pascal to:

• Charge subscription fees on recurring billing cycles
• Process payment method changes and updates
• Retry failed payments using alternative payment methods on file
• Adjust charges for taxes, currency fluctuations, and promotional credits

6.3 BILLING CYCLES AND AUTOMATIC RENEWAL

6.3.1 Billing Frequency

Subscription fees are billed in advance according to the selected billing cycle:

• Monthly subscriptions: Charged on the same calendar day each month
• Annual subscriptions: Charged annually on the subscription anniversary date
• Custom billing cycles: As agreed for enterprise accounts

6.3.2 Automatic Renewal

Subscriptions automatically renew for successive periods equal to the original subscription term unless:

• Cancelled by the user before the renewal date
• Terminated by Pascal for violation of these Terms
• Payment authorization is revoked or fails repeatedly

6.3.3 Renewal Notifications

Pascal provides advance notice of upcoming renewals through:

• Email notifications sent to the registered account email
• In-app notifications and dashboard alerts
• Account statement and billing history updates

6.4 PRICING CHANGES AND NOTIFICATIONS

6.4.1 Price Modification Rights

Pascal reserves the right to modify subscription pricing at any time. Price changes for existing subscribers will:

• Be communicated at least 30 days in advance
• Take effect at the next billing cycle following notification
• Provide users the opportunity to cancel before price increases take effect

6.4.2 Promotional Pricing

Special offers, discounts, and promotional pricing may be subject to:

• Limited time availability and eligibility restrictions
• Specific terms and conditions outlined at the time of offer
• Automatic conversion to standard pricing upon expiration

6.5 REFUNDS, CANCELLATIONS, AND DISPUTES

6.5.1 Refund Policy

Subscription fees are generally non-refundable except:

• As required by applicable law
• For charges resulting from billing errors or unauthorized transactions
• At Pascal's sole discretion for exceptional circumstances
• During applicable trial periods with proper cancellation

6.5.2 Cancellation Process

Users may cancel subscriptions at any time through:

• Account settings and subscription management interface
• Customer support contact and assistance
• Written request to Pascal's billing department

Cancellations take effect at the end of the current billing period, and users retain access to paid features until expiration.

6.5.3 Payment Disputes

Users experiencing billing issues should:

• Contact Pascal customer support before initiating payment disputes
• Provide detailed information about the disputed charges
• Allow reasonable time for investigation and resolution
• Follow the dispute resolution procedures outlined in these Terms

7. USAGE POLICIES, RESTRICTIONS, AND ACCEPTABLE USE

7.1 GENERAL USAGE PRINCIPLES

7.1.1 Lawful Use Requirement

Users agree to use the Service only for lawful purposes and in compliance with:

• All applicable local, state, national, and international laws and regulations
• These Terms and all incorporated policies
• Industry standards and best practices
• Rights of third parties and intellectual property laws

7.1.2 Professional and Ethical Standards

Users must maintain professional and ethical standards when using the Service, including:

• Respecting the rights and dignity of others
• Avoiding harmful or offensive content creation
• Maintaining truthfulness and accuracy in representations
• Following community guidelines and platform etiquette

7.2 TECHNICAL USE RESTRICTIONS

7.2.1 System Integrity Protection

Users may not:

• Attempt to gain unauthorized access to Pascal's systems, servers, or networks
• Use the Service in ways that could damage, disable, overburden, or impair platform infrastructure
• Interfere with other users' access to or use of the Service
• Circumvent security measures or authentication procedures
• Reverse engineer, decompile, or disassemble any aspect of the Service

7.2.2 Automated Access Limitations

Users may not use automated means to access the Service except:

• Through officially provided APIs with proper authentication
• With express written permission from Pascal
• For legitimate accessibility purposes using approved assistive technologies

7.2.3 Resource Usage Limits

Users must comply with:

• Published usage limits and quotas for their subscription tier
• File size and processing time restrictions
• Concurrent processing limitations
• Bandwidth and storage allocation guidelines

7.3 CONTENT AND COMMUNICATION STANDARDS

7.3.1 Prohibited Communication Activities

Users may not use the Service to:

• Send spam, unsolicited communications, or bulk messages
• Engage in harassment, cyberbullying, or threatening behavior
• Impersonate other individuals, entities, or Pascal representatives
• Distribute malware, phishing attempts, or fraudulent content
• Solicit personal information from minors

7.3.2 Commercial Use Guidelines

Commercial use of the Service must comply with:

• Applicable subscription terms and commercial licensing requirements
• Advertising standards and truth-in-advertising regulations
• Consumer protection laws and fair business practices
• Intellectual property and trademark usage restrictions

7.4 GEOGRAPHIC AND JURISDICTIONAL COMPLIANCE

7.4.1 Export Control Compliance

Users must comply with all applicable export control laws and regulations, including but not limited to:

• U.S. Export Administration Regulations (EAR)
• Office of Foreign Assets Control (OFAC) sanctions
• International Traffic in Arms Regulations (ITAR)
• Local export control laws in user's jurisdiction

7.4.2 Sanctions and Prohibited Jurisdictions

The Service may not be available to users in jurisdictions subject to:

• Comprehensive economic sanctions
• Technology export restrictions
• Government-imposed internet limitations
• Legal prohibitions on artificial intelligence services

7.5 ENFORCEMENT AND VIOLATION CONSEQUENCES

7.5.1 Violation Detection and Monitoring

Pascal employs various methods to detect policy violations, including:

• Automated content scanning and analysis
• User reporting and flagging systems
• Regular security audits and monitoring
• Cooperation with law enforcement and regulatory agencies

7.5.2 Enforcement Actions

Depending on the nature and severity of violations, Pascal may:

• Issue warnings and require corrective action
• Temporarily suspend account access or specific features
• Permanently terminate user accounts and access
• Remove or disable violating content
• Report illegal activities to appropriate authorities
• Pursue legal remedies for significant violations

7.5.3 Progressive Discipline Policy

Pascal generally follows a progressive discipline approach, considering:

• Severity and intent of the violation
• User's history of compliance or prior violations
• Potential harm to other users or the platform
• Legal requirements and public safety considerations

8. PRIVACY, DATA PROTECTION, AND INFORMATION SECURITY

8.1 PRIVACY POLICY INTEGRATION

Pascal's Privacy Policy, available at Privacy Policy, is incorporated by reference into these Terms and governs the collection, use, and protection of user information. Users should review the Privacy Policy regularly for updates and changes.

8.2 DATA COLLECTION AND PROCESSING

8.2.1 Information Categories

Pascal may collect and process various categories of information, including:

• Account registration and profile information
• Content uploaded and processed through the Service
• Usage analytics and platform interaction data
• Payment and billing information
• Communication and support interaction records
• Technical information about devices and connections

8.2.2 Processing Purposes

Information is processed for purposes including:

• Providing and improving the Service functionality
• Personalizing user experience and recommendations
• Processing payments and managing subscriptions
• Communicating with users about service updates
• Ensuring security and preventing fraud
• Complying with legal obligations and law enforcement requests

8.3 INTERNATIONAL DATA TRANSFERS

8.3.1 Cross-Border Processing

Pascal operates globally and may transfer user information across international borders for:

• Service provision and technical operations
• Data backup and disaster recovery
• Customer support and service delivery
• Legal compliance and regulatory requirements

8.3.2 Adequacy Determinations and Safeguards

International data transfers are conducted in accordance with applicable data protection laws and may rely on:

• European Commission adequacy decisions
• Standard Contractual Clauses approved by regulatory authorities
• Binding Corporate Rules and certification mechanisms
• Other legally recognized transfer mechanisms

8.4 USER RIGHTS AND DATA CONTROL

8.4.1 Access and Transparency Rights

Users may have rights to:

• Access personal information held by Pascal
• Receive copies of data in portable formats
• Understand how information is processed and shared
• Review data retention and deletion practices

8.4.2 Correction and Update Rights

Users may request correction or updating of:

• Inaccurate or incomplete personal information
• Outdated contact or billing information
• Profile preferences and communication settings
• Account security and authentication details

8.4.3 Deletion and Erasure Rights

Subject to legal and technical limitations, users may request:

• Deletion of personal information and account data
• Erasure of specific content or processing records
• Anonymization of retained information where possible
• Account deactivation and data minimization

8.5 SECURITY MEASURES AND INCIDENT RESPONSE

8.5.1 Technical Safeguards

Pascal implements appropriate technical measures to protect user information, including:

• Encryption of data in transit and at rest
• Access controls and authentication systems
• Network security and intrusion detection
• Regular security assessments and updates
• Secure development and deployment practices

8.5.2 Organizational Safeguards

Pascal maintains organizational measures including:

• Employee training and access restrictions
• Data processing agreements with third parties
• Incident response and breach notification procedures
• Regular compliance audits and assessments
• Privacy by design and default principles

8.5.3 Breach Notification

In the event of a data security incident, Pascal will:

• Assess the nature and scope of the incident
• Take immediate steps to contain and mitigate harm
• Notify affected users and regulatory authorities as required by law
• Provide updates and guidance on protective measures
• Conduct post-incident analysis and improvement implementation

9. THIRD-PARTY SERVICES, INTEGRATIONS, AND PARTNERSHIPS

9.1 THIRD-PARTY SERVICE INTEGRATION

9.1.1 Service Dependencies

Pascal may rely on various third-party services to provide functionality, including:

• Cloud computing and infrastructure services (AWS, Google Cloud, Microsoft Azure)
• Payment processing services (Stripe, PayPal, other payment processors)
• Email and communication services (SendGrid, Mailgun, notification services)
• Analytics and monitoring services (Google Analytics, error tracking services)
• Content delivery networks and media processing services
• Database and storage services (Supabase, Firebase, other backend services)

9.1.2 Integration Benefits and Limitations

Third-party integrations enable Pascal to:

• Leverage specialized expertise and infrastructure
• Provide enhanced functionality and performance
• Maintain cost-effective service delivery
• Access cutting-edge technology and innovations

However, these integrations may also result in:

• Dependencies on third-party service availability
• Limited control over third-party service changes
• Potential data sharing with integration partners
• Variations in service quality and support

9.2 THIRD-PARTY TERMS AND POLICIES

9.2.1 Incorporated Terms

Users acknowledge that third-party service terms may apply to certain aspects of the Service. Users agree to comply with applicable third-party terms, including:

• Payment processor terms and conditions
• Cloud service provider acceptable use policies
• API terms for integrated services
• Platform-specific rules for content sourcing

9.2.2 Third-Party Policy Changes

Pascal is not responsible for changes to third-party service terms or policies. Users will be notified of material changes that affect the Service when possible, but continued use constitutes acceptance of modified third-party terms.

9.3 EXTERNAL LINKS AND RESOURCES

9.3.1 Third-Party Content and Websites

The Service may contain links to third-party websites, resources, or services. Pascal does not:

• Endorse or recommend third-party content
• Control or assume responsibility for third-party practices
• Warrant the accuracy or reliability of external information
• Provide support for third-party services or issues

9.3.2 User Responsibility for Third-Party Interactions

Users are solely responsible for their interactions with third-party services and must:

• Review and comply with third-party terms and policies
• Exercise caution when providing personal information to third parties
• Understand that Pascal cannot control third-party data practices
• Report any issues with third-party services directly to those providers

10. TERMINATION AND ACCOUNT CLOSURE

10.1 TERMINATION BY USERS

10.1.1 Voluntary Account Closure

Users may terminate their accounts at any time by:

• Using account closure options in account settings
• Contacting Pascal customer support
• Following prescribed account deletion procedures

10.1.2 Effects of User-Initiated Termination

Upon user-initiated termination:

• Access to the Service will be discontinued
• Subscription billing will cease at the end of the current period
• No refunds will be provided for unused portions of prepaid subscriptions
• Users retain access to paid features until subscription expiration
• Automatic renewal will be disabled to prevent future charges

10.2 TERMINATION BY PASCAL

10.2.1 Termination for Cause

Pascal may immediately terminate or suspend user accounts for:

• Material breach of these Terms or incorporated policies
• Violation of applicable laws or regulations
• Infringement of intellectual property rights
• Fraudulent or deceptive conduct
• Abuse of service resources or infrastructure
• Repeated violations despite warnings or temporary suspensions

10.2.2 Termination Without Cause

Pascal reserves the right to terminate accounts without cause by providing:

• Thirty (30) days advance written notice for paid subscribers
• Seven (7) days notice for free tier users
• Immediate termination in cases involving legal compliance or safety concerns
• Pro-rated refunds for prepaid subscription periods where legally required

10.3 CONSEQUENCES OF TERMINATION

10.3.1 Access Termination

Upon account termination:

• All access to the Service and user accounts will be disabled
• Users will no longer be able to upload, process, or retrieve content
• API access and third-party integrations will be discontinued
• Mobile applications will lose functionality and synchronization capabilities

10.3.2 Data Retention and Deletion

Following termination:

• User Content may be retained for up to ninety (90) days for account recovery purposes
• Personal information will be deleted in accordance with the Privacy Policy
• Billing records may be retained as required by applicable laws and regulations
• Backup copies may persist in Pascal's systems for technical reasons but will not be accessible

11. DISPUTE RESOLUTION, ARBITRATION, AND GOVERNING LAW

11.1 GOVERNING LAW AND JURISDICTION

11.1.1 Applicable Law

These Terms and any disputes arising from or relating to the Service shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law principles.

11.1.2 Jurisdiction for Non-Arbitrable Claims

For claims not subject to mandatory arbitration, the parties consent to the exclusive jurisdiction of the state and federal courts located in Delaware, and waive any objection to venue or inconvenient forum.

11.2 MANDATORY ARBITRATION AGREEMENT

11.2.1 Arbitration Requirement

Any dispute, controversy, or claim arising out of or relating to these Terms, the Service, or the relationship between the parties shall be resolved through binding arbitration rather than in court, except for:

• Claims seeking injunctive or equitable relief
• Intellectual property disputes
• Small claims court matters within jurisdictional limits
• Claims exempt from arbitration under applicable law

11.2.2 Arbitration Rules and Procedures

Arbitration proceedings shall be conducted:

• Under the Commercial Arbitration Rules of the American Arbitration Association (AAA)
• With a single arbitrator selected through AAA procedures
• In the English language
• In Delaware, unless the parties agree to an alternative location
• With discovery limited to matters directly relevant to the dispute

11.2.3 Arbitration Costs and Fees

• Pascal will pay all AAA filing, administration, and arbitrator fees for claims under $10,000
• For claims over $10,000, costs will be allocated according to AAA rules
• Each party bears responsibility for their own attorney's fees unless awarded by the arbitrator
• Users may be entitled to fee recovery under applicable consumer protection laws

11.3 CLASS ACTION AND COLLECTIVE ACTION WAIVER

11.3.1 Individual Dispute Resolution

Users agree that all disputes must be resolved on an individual basis and waive the right to:

• Participate in class action lawsuits
• Join collective or representative actions
• Seek relief on behalf of other users or the general public
• Consolidate individual disputes with those of other parties

11.3.2 Severability of Class Action Waiver

If the class action waiver is found unenforceable for any particular claim or dispute, that claim must be severed and proceeded with in court, while other claims remain subject to arbitration.

11.4 INFORMAL DISPUTE RESOLUTION

11.4.1 Pre-Arbitration Negotiation Requirement

Before initiating arbitration, parties must attempt to resolve disputes through good faith negotiation:

• Users must contact Pascal customer support to describe the dispute and seek resolution
• Pascal will have sixty (60) days to investigate and respond to the dispute
• Parties must engage in at least one good faith settlement discussion
• Failure to complete this process may result in arbitration dismissal or delay

11.4.2 Mediation Option

Parties may voluntarily agree to mediation through:

• AAA mediation services or mutually acceptable mediators
• Cost-sharing arrangements to be determined by the parties
• Non-binding procedures that preserve arbitration rights if unsuccessful
• Confidential proceedings with settlement privilege protections

12. INTERNATIONAL COMPLIANCE AND REGULATORY MATTERS

12.1 EXPORT CONTROL AND TRADE COMPLIANCE

12.1.1 U.S. Export Administration Regulations

The Service and underlying technology may be subject to U.S. export control laws, including the Export Administration Regulations (EAR). Users agree not to:

• Export, re-export, or transfer the Service to prohibited countries or entities
• Provide access to individuals or organizations on restricted party lists
• Use the Service for prohibited end-uses including weapons development
• Circumvent export control restrictions through technical means

12.1.2 OFAC Sanctions Compliance

Users must comply with sanctions administered by the Office of Foreign Assets Control (OFAC), including:

• Restrictions on transactions with sanctioned countries and territories
• Prohibitions on dealings with Specially Designated Nationals (SDN)
• Sectoral sanctions affecting specific industries or activities
• Secondary sanctions that may apply to non-U.S. persons

12.2 DATA PROTECTION AND PRIVACY REGULATIONS

12.2.1 GDPR Compliance for European Users

For users in the European Economic Area, Pascal complies with the General Data Protection Regulation (GDPR) by:

• Implementing appropriate technical and organizational measures for data protection
• Providing transparency about data processing activities through privacy notices
• Enabling users to exercise their rights regarding personal data
• Obtaining valid legal bases for all data processing activities
• Conducting data protection impact assessments where required

12.2.2 CCPA Compliance for California Users

California residents may have additional rights under the California Consumer Privacy Act (CCPA), including:

• Right to know about personal information collection and use
• Right to delete personal information under certain circumstances
• Right to opt-out of the sale of personal information
• Right to non-discriminatory treatment for exercising privacy rights

12.3 ARTIFICIAL INTELLIGENCE GOVERNANCE

12.3.1 EU AI Act Compliance

As artificial intelligence regulations evolve, Pascal commits to compliance with requirements such as:

• Risk assessment and classification of AI systems
• Transparency and explainability requirements for AI decision-making
• Human oversight and intervention capabilities
• Bias testing and fairness evaluation procedures
• Documentation and record-keeping for AI system development and deployment

12.3.2 Algorithmic Accountability

Pascal may implement additional measures for algorithmic accountability, including:

• Regular audits of AI system performance and fairness
• Impact assessments for automated decision-making systems
• User notification of AI-generated content where required
• Appeal processes for automated decisions affecting users

13. INTELLECTUAL PROPERTY PROTECTION AND ENFORCEMENT

13.1 PASCAL'S INTELLECTUAL PROPERTY RIGHTS

13.1.1 Proprietary Technology and Algorithms

Pascal owns and retains all rights, title, and interest in and to:

• Proprietary artificial intelligence models and algorithms
• Software code, applications, and platform architecture
• User interface designs and user experience innovations
• Database structures and data processing methodologies
• Technical documentation and system specifications
• Research and development materials and trade secrets

13.1.2 Trademarks and Branding

Pascal's trademark rights include:

• The "Pascal" name and associated logos
• Service marks used in connection with the Service
• Trade dress and distinctive visual elements of the platform
• Domain names and social media handles
• Marketing materials and advertising content

13.2 LICENSE TO USE PASCAL'S INTELLECTUAL PROPERTY

13.2.1 Limited Use License

Subject to compliance with these Terms, Pascal grants users a limited, non-exclusive, non-transferable, revocable license to:

• Access and use the Service for its intended purposes
• Display Pascal's interface and content on user devices
• Create derivative works through the Service's intended functionality
• Share generated content in accordance with these Terms

13.2.2 License Restrictions

Users may not:

• Reverse engineer, decompile, or disassemble Pascal's software or algorithms
• Create competing services using Pascal's proprietary technology
• Remove or modify copyright notices, trademarks, or proprietary rights notices
• Use Pascal's trademarks or branding without express written permission
• Extract or scrape content from the Service for unauthorized purposes

14. ACCESSIBILITY, INCLUSION, AND EQUAL ACCESS

14.1 ACCESSIBILITY COMMITMENT AND STANDARDS

14.1.1 Accessibility Design Principles

Pascal is committed to providing accessible services by:

• Following Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards
• Implementing universal design principles in platform development
• Providing alternative formats for content when technically feasible
• Ensuring compatibility with assistive technologies and screen readers
• Regular accessibility testing and user feedback incorporation

14.1.2 Assistive Technology Support

The Service strives to support various assistive technologies, including:

• Screen readers and voice navigation software
• Keyboard-only navigation and alternative input methods
• High contrast and large text display options
• Audio description and captioning features where applicable
• Voice control and speech recognition interfaces

14.2 ACCOMMODATION REQUESTS AND SUPPORT

14.2.1 Reasonable Accommodations

Users requiring accommodations may request:

• Alternative formats for terms, policies, and documentation
• Extended time limits for certain platform activities
• Modified user interfaces for specific accessibility needs
• Priority customer support for accessibility-related issues
• Customized training or onboarding assistance

14.2.2 Accommodation Request Process

To request accommodations, users should:

• Contact Pascal's accessibility support team through designated channels
• Describe specific accessibility needs and requested accommodations
• Provide relevant documentation when requested
• Work collaboratively with Pascal to identify effective solutions
• Understand that some accommodations may require technical development time

15. ENVIRONMENTAL RESPONSIBILITY AND SUSTAINABILITY

15.1 ENVIRONMENTAL COMMITMENT

15.1.1 Sustainability Principles

Pascal recognizes the environmental impact of digital services and commits to:

• Minimizing energy consumption in data processing and storage operations
• Utilizing renewable energy sources for computing infrastructure where possible
• Optimizing algorithms and code efficiency to reduce computational requirements
• Supporting carbon offset programs and environmental conservation initiatives
• Incorporating sustainability considerations into business operations and decision-making

15.1.2 Green Technology Adoption

Pascal pursues environmental responsibility through:

• Selection of cloud service providers with renewable energy commitments
• Implementation of energy-efficient data centers and computing resources
• Development of algorithms optimized for minimal computational impact
• Investment in research for more sustainable AI and machine learning technologies
• Regular assessment and improvement of environmental performance metrics

15.2 CARBON FOOTPRINT REDUCTION

15.2.1 Operational Efficiency Measures

Pascal implements efficiency measures including:

• Advanced caching and content delivery optimization to reduce data transfer
• Intelligent resource allocation and load balancing to minimize waste
• Regular code optimization and performance tuning to reduce processing requirements
• Implementation of green coding practices and sustainable software development
• Monitoring and reporting of energy consumption and carbon emissions

15.2.2 User Education and Engagement

Pascal promotes environmental awareness by:

• Providing information about the environmental impact of digital services
• Offering tips for users to minimize their own digital carbon footprint
• Supporting user choices that reduce environmental impact
• Encouraging responsible use of computational resources
• Partnering with environmental organizations for awareness campaigns

16. COMMUNITY GUIDELINES AND PLATFORM GOVERNANCE

16.1 COMMUNITY STANDARDS AND VALUES

16.1.1 Platform Values

Pascal fosters a community based on:

• Respect for diverse perspectives, cultures, and identities
• Creative expression and artistic freedom within legal boundaries
• Collaborative learning and knowledge sharing
• Innovation and technological advancement for positive impact
• Ethical use of artificial intelligence and emerging technologies

16.1.2 Community Behavior Expectations

Users are expected to:

• Treat other community members with respect and courtesy
• Contribute constructively to discussions and platform improvement
• Share knowledge and expertise to benefit the broader community
• Report violations of community standards through appropriate channels
• Support an inclusive environment welcoming to users from all backgrounds

16.2 CONTENT MODERATION AND COMMUNITY ENFORCEMENT

16.2.1 Moderation Approach

Pascal employs a multi-layered content moderation system including:

• Automated detection systems for policy violations and harmful content
• Human review processes for complex or nuanced content decisions
• Community reporting mechanisms for user-identified violations
• Regular policy updates based on emerging challenges and user feedback
• Transparent communication about moderation decisions and policy changes

16.2.2 Community Self-Governance

Pascal encourages community self-governance through:

• User reporting and flagging systems for inappropriate content
• Community feedback on policy development and enforcement
• Volunteer moderation programs for qualified community members
• Peer mentoring and support systems for new users
• Democratic participation in certain platform governance decisions

17. RESEARCH, DEVELOPMENT, AND INNOVATION

17.1 RESEARCH AND DEVELOPMENT COMMITMENT

17.1.1 Innovation Investment

Pascal maintains a strong commitment to research and development through:

• Significant investment in AI research and technological advancement
• Collaboration with academic institutions and research organizations
• Employment of leading researchers and engineers in relevant fields
• Publication of research findings and contributions to scientific knowledge
• Open-source contributions to benefit the broader technology community

17.1.2 Emerging Technology Integration

Pascal continuously evaluates and integrates emerging technologies including:

• Advanced machine learning and deep learning architectures
• Natural language processing and understanding improvements
• Computer vision and multimodal AI capabilities
• Edge computing and distributed processing solutions
• Quantum computing applications for AI and optimization

17.2 ETHICAL RESEARCH PRACTICES

17.2.1 Research Ethics Framework

Pascal conducts research according to ethical principles including:

• Respect for human subjects and informed consent requirements
• Protection of user privacy and confidentiality in research activities
• Transparent disclosure of research methods and potential conflicts of interest
• Independent review of research protocols by ethics committees
• Commitment to responsible publication and knowledge sharing

17.2.2 Responsible AI Development

Pascal integrates ethical considerations into AI development through:

• Bias detection and mitigation strategies in model development
• Fairness testing across diverse user populations and use cases
• Transparency and explainability features in AI systems
• Human oversight and control mechanisms in automated systems
• Regular assessment of AI system impacts on users and society

18. EMERGENCY PROCEDURES AND CRISIS MANAGEMENT

18.1 SERVICE CONTINUITY AND DISASTER RECOVERY

18.1.1 Business Continuity Planning

Pascal maintains comprehensive business continuity plans including:

• Redundant infrastructure and backup systems to ensure service availability
• Geographic distribution of data centers and processing capabilities
• Regular testing and validation of disaster recovery procedures
• Staff training and preparation for emergency response situations
• Communication plans for keeping users informed during disruptions

18.1.2 Data Protection and Recovery

Pascal implements robust data protection measures including:

• Multiple backup copies of user data stored in geographically distributed locations
• Regular testing of data recovery procedures and restoration capabilities
• Encryption and security measures for backup data storage
• Version control and point-in-time recovery capabilities
• Documentation and procedures for various data loss scenarios

18.2 SECURITY INCIDENT RESPONSE

18.2.1 Incident Detection and Response

Pascal maintains 24/7 security monitoring including:

• Automated threat detection and alerting systems
• Incident response team with defined roles and responsibilities
• Escalation procedures for different types of security incidents
• Coordination with law enforcement and regulatory agencies when required
• Regular training and simulation exercises for incident response teams

18.2.2 User Communication During Incidents

During security incidents, Pascal commits to:

• Timely notification of users about incidents affecting their data or accounts
• Clear communication about the nature and scope of security incidents
• Regular updates on investigation progress and remediation efforts
• Guidance for users on protective measures they can take
• Post-incident reports on lessons learned and improvements implemented

19. MISCELLANEOUS PROVISIONS AND LEGAL REQUIREMENTS

19.1 ENTIRE AGREEMENT AND INTEGRATION

19.1.1 Complete Agreement

These Terms, together with Pascal's Privacy Policy and any Additional Terms referenced herein, constitute the entire agreement between Pascal and users regarding the Service and supersede all prior or contemporaneous communications, agreements, and understandings, whether written or oral.

19.1.2 Amendment and Modification

These Terms may only be amended or modified by:

• Written agreement signed by authorized representatives of Pascal
• Updated Terms posted on Pascal's website with appropriate notice to users
• Specific Additional Terms governing particular features or services
• Legal requirements mandating specific terms or provisions

19.2 SEVERABILITY AND ENFORCEABILITY

19.2.1 Severability Provision

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it enforceable while preserving its original intent.

19.2.2 Enforcement Discretion

Pascal's failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver of any provision of these Terms will be effective only if in writing and signed by Pascal.

19.3 ASSIGNMENT AND TRANSFER

19.3.1 Pascal's Assignment Rights

Pascal may assign or transfer these Terms and its rights and obligations hereunder, in whole or in part, without notice or consent, including:

• Assignment to subsidiaries, affiliates, or parent companies
• Transfer in connection with merger, acquisition, or sale of assets
• Assignment to third parties in corporate reorganization or restructuring
• Transfer to qualified service providers or business partners

19.3.2 User Assignment Restrictions

Users may not assign, transfer, or delegate any rights or obligations under these Terms without Pascal's prior written consent. Any attempted assignment in violation of this provision shall be null and void.

19.4 NOTICES AND COMMUNICATIONS

19.4.1 Notice Requirements

All notices, requests, demands, and other communications required or permitted under these Terms shall be:

• In writing and delivered by email, certified mail, or overnight courier
• Sent to the addresses specified in user accounts or Pascal's registered address
• Deemed effective upon receipt or after reasonable opportunity for receipt
• Provided in English or accompanied by certified English translations

19.4.2 Electronic Communication Consent

By using the Service, users consent to receiving communications from Pascal electronically, including:

• Service announcements and updates delivered via email or in-app notifications
• Billing statements and payment confirmations sent to registered email addresses
• Legal notices and policy updates posted on Pascal's website
• Marketing communications (subject to user preferences and opt-out rights)

19.5 RELATIONSHIP OF THE PARTIES

19.5.1 Independent Contractor Relationship

The relationship between Pascal and users is that of independent contractors. These Terms do not create any:

• Partnership, joint venture, or agency relationship
• Employment or contractor relationship between Pascal and users
• Fiduciary obligations or special duties beyond those specified in these Terms
• Authority for either party to bind the other in agreements with third parties

19.5.2 Third-Party Beneficiaries

These Terms are intended solely for the benefit of Pascal and users. No third party shall be deemed a beneficiary of these Terms or have any right to enforce any provision hereof, except as may be specifically provided for certain indemnification or liability provisions.

19.6 STATUTE OF LIMITATIONS

19.6.1 Claims Period Limitation

Any claim or cause of action arising out of or related to use of the Service or these Terms must be filed within one (1) year after such claim or cause of action arose, or it shall be forever barred, notwithstanding any statute of limitations or other law to the contrary.

19.6.2 Discovery Rule Application

The limitation period begins to run when the user knew or reasonably should have known of the facts giving rise to the claim, regardless of whether the legal theory or cause of action was known at that time.

19.7 LANGUAGE AND TRANSLATION

19.7.1 Controlling Language

These Terms are originally written in English. Any translations provided are for convenience only, and in the event of any conflict between the English version and any translated version, the English version shall control.

19.7.2 Translation Accuracy Disclaimer

Pascal does not warrant the accuracy of any translations of these Terms and shall not be responsible for any misunderstandings or disputes arising from reliance on translated versions.

20. CONTACT INFORMATION AND LEGAL NOTICES

20.1 PASCAL CONTACT INFORMATION

20.1.1 General Contact Information

For questions about these Terms or the Service, users may contact Pascal at:

• Pascal Support
• Website: https://pascalai.co/contact
• Response Time: Pascal strives to respond to inquiries within 48 hours during business days

20.1.2 Legal and Compliance Contacts

For legal matters, compliance issues, or formal notices:

• Legal Department: https://pascalai.co/contact

20.2 REGULATORY AND LICENSING INFORMATION

20.2.1 Business Registration

Pascal is in the process of incorporation and will update this section with relevant business registration information including:

• Corporate registration number and jurisdiction
• Registered business address
• Regulatory licenses and permits where applicable
• Tax identification numbers where required for user reporting

20.2.2 Professional Memberships

Pascal may maintain memberships in relevant professional organizations including:

• Technology industry associations
• Artificial intelligence and machine learning professional societies
• Digital rights and privacy advocacy organizations
• International trade and business associations

20.3 EFFECTIVE DATE AND VERSION HISTORY

20.3.1 Current Version Information

• Effective Date: August 16, 2025
• Version Number: 1.0
• Last Substantial Update: August 16, 2025
• Next Scheduled Review: February 16, 2026

20.3.2 Version Control and Change Log

Pascal maintains detailed records of changes to these Terms, including:

• Date and nature of modifications
• Reasons for changes and legal requirements
• User notification methods and timelines
• Impact assessments for material changes

Users may request information about specific changes or access to previous versions by contacting Pascal's legal department.